Privacy Policy
1. Information We Collect
1.1 Information you provide
Name, email address, phone number, date of birth, nationality, government-issued identification, financial information required for KYC/AML compliance, and investment preferences.
1.2 Information collected automatically
Device information, IP address, browser type, pages visited, and session duration through standard web analytics.
2. How We Use Your Information
We use your information to verify your identity, process investments, send distribution payments, provide customer support, comply with legal obligations, and improve our services.
3. Information Sharing
We do not sell your personal information. We share your information only with:
- Regulated custodians processing your investments
- KYC/AML verification providers
- Legal authorities when required by law
- Service providers operating under strict data processing agreements
4. Data Security
We implement industry-standard security measures including encryption in transit and at rest, two-factor authentication, and regular security audits.
5. Data Retention
We retain your personal information for as long as your account is active and for seven years after account closure as required by financial regulations.
6. Your Rights
You have the right to access, correct, or delete your personal information. Submit requests to privacy@capitovera.com. We respond within 30 days.
7. Cookies
We use essential cookies to operate the platform and analytics cookies to improve our services. You may disable non-essential cookies through your browser settings.
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.
9. Contact
For privacy concerns: privacy@capitovera.com